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Q: Does Dinkleboo offer specials and how do I find out about them?

We sure do, and finding out about them is as easy as signing up for our newsletter.
Sign Up and Save (Click Here)

Q: What payment types do you accept?

We accept Master Card and Visa.

Q: Can I alter my order once it has been placed?

Unfortunately you can't change an order once it has been placed as our system is automated and production of your finished product begins almost straight away.

Q: How long does it take to produce my order?

It can take up to 1-3 business days for us to create your order.

Q: How long does delivery take?

Once we are ready to ship your order it will take between 3-10 business days for delivery within India. During heavy promotions or holidays delivery times may vary from these standard delivery times.

Q: Are there any customs duties or extra fees?

Orders that are shipped to countries outside of India may incur import taxes, customs duties and fees levied by the destination country. The receiver of an international shipment may be subject to such import fees, which are applied once a shipment reaches your country. Customs may charge additional fees for clearance and these must be borne by the recipient. Dinkleboo has no control over these charges and cannot advise what they may be. Each country has its own customs policies and these vary widely. Please contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Q: How do I contact Dinkleboo?

We can be contacted by phone, email and live chat.
Contact Us (Click Here)

Q: Is tracking available on my order?

This can depend on the shipping method that you have selected at the checkout and where you are shipping your order to. Please see more details in the Shipping and Tracking Page. International orders will not have tracking available.

Q: Can I add to my order once it has been processed?

Unfortunately you cannot add to your order as our system is automated and production of your finished product begins almost straight away.

1. Open email from Dinkleboo
2. Please click on the link provided in the voucher to access our website
3. Please select the item you have purchased
4. Design your order and add in all required fields
5. Click the preview button to review the order to ensure this is correct
6. Click Add to cart
7. Access the cart button up the top right hand side of the site
8. Check your order details and scroll down to the Discount Code box
9. Please copy and paste the code located on your Dinkleboo email into the box and click Apply Coupon
10. Check that the price has been reduced and click proceed to checkout
11. Add in your shipping address
12. Select shipping method you require
13. Select payment method your require
14. Click Place Order Now
15. Pay for this shipping and complete your order

If you have any troubles or have any questions please do not hesitate to contact us for help.


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